On our standard sightseeing cruises we have only 2 ticket categories:

child ticket: age 0-2 (accompanied by an adult with a single ticket), you need one single ticket for one child ticket

single ticket: age 3-

There might be other ticket categories on certain special boat cruises that is indicated during the purchase process.

Third party partners, like Getyourguide, Viator/Tripadvisor, Musement, Booking, etc. will not issue you a child ticket.

Sure, that is not a problem, actually you can do it via self-service on the booking. At the end of the booking process please tick the “I need an invoice” button and fill out the data required.
Please note that correcting the data is only possible via manual methods, therefore give a second look to your inputs. The electronic invoice will be delivered to you by email shortly after the booking confirmation.
Invoices on vouchers purchase by third parties, including, but not limited to Viator, Getyourguide, Booking, Musement are issued by that provider, you should contact them directly.

Yes, we are happy to provide you a group ticket as long as the group size is 20 pax or higher. For the details please contact us.

Primarily you can buy tickets to our cruises via our website with a card.

For our sightseeing cruises yes, but only if there are free places. There is risk that our colleagues can not sell you tickets if the capacity is full, but likely you can buy extra tickets on-site. Ticket purchased on sight are EUR 15 (HUF 6000) / person. Cash and card payment is also possible.

Pre-purchased tickets have priority at boarding.

Unfortunately this is not possible. Either a) you need to modify your booking to today’s date or b) cancel your reservation for the later date and buy a ticket on the boat – before departure.

We are happy when you were able to make some nice pictures on the cruise. Either you can post on Instagram using hastags #hajoznijo or #portumlines or you can share with us via Anna, our Telegram bot t.me/portum_bot

Yes, there are on our boats and we are using it when is necessary (of course only in the halls). Don’t forget about our blankets and winter time our really good mulled wine :)

No, we do not accept prior seat/table reservation for our trips. Passengers are free to occupy places first-come. However, for occasional larger groups we maintain tables. You may move freely between the lower and upper deck. We recommend that you go out the top panorama deck at least once during the trip; the view is magnificent.

Yes, there are on our boats and we are using it when is necessary (of course only in the halls). Don’t forget about our blankets and winter time our really good mulled wine :)

There are weather conditions that you may not consider favourable, like storm and rain, though they are usually safe to sail on the Danube. Our boats are operating under any weather conditions, including snow, rain, storm. There are few exceptions, though in such cases we are making announcement on every available platforms to let you know if your cruise is cancelled: SMS, email, public announcement on Facebook, website, etc. Please be noted that bad weather is not a circumstance to your free ticket change. Our policy is simple: no-show no-refund.

The boat has covered deck that provides all of you comfort in any weather conditions and it is really nice in heavier storm, colder weather, etc. Rain or bad weather is not a special circumstance that allows you to change your ticket. Our policy is simple: no-show no-refund.